How much is shipping?

We offer Free Standard Shipping (8-10 business days) on all orders from continental United States that includes the 48 contiguous states but not Alaska, Hawaii, Puerto Rico and the other U.S. territories.

In the meantime, we also offer Expedited DHL/FedEx/UPS Shipping Service as below. 

Rush DHL/FedEx/UPS Shipping (3-5 business days)

• $30.00(Order Amount Under $69)
  
  
• $35.00(Order Amount Over $69 and Under $139)
  
  
• $50.00(Order Amount Over $139)
  
  

Please Note: Purchasing expedited shipping does not shorten production time, it only speeds up the shipping time.

How long does it take to receive my product?

All items are made-to-order. This means that when you place your order, we embroider that item just for you, one at a time for the best quality!

Orders are processed when the payment is accepted.

Estimated delivery date includes the following: Processing Time + Delivery Time.

Standard shipping: 7-9 business days processing+8-10 business days delivery, free shipping.

Note:
1): Taxes (If charged) shoulde be afforded by customer.
2): The shipping time will be affected by public holidays, bad weather and international couriers.

How will I know my order has shipped?

You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 7-9 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

Please note: 
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.

Incorrect Address

Make sure you provide the correct address at checkout because:

If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.

We are not responsible if your order gets delivered to the wrong address or returned to the sender. Before reaching out to our customer support, please check your given shipping address first.

For orders returned due to an incorrect address provided, we request a re-shipping fee to resend your order.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

CONTACT INFO
Email: support@uksn.com
Support: Mon-Sun 9:00am - 5:00pm ET